take program administration burdens off of your hands
DOT & Non-DOT Consortium and TPA Services for Colorado Employers
PROCOM acts as your dedicated Third Party Administrator, managing consortium enrollment, random selection draws, MRO review, and compliance recordkeeping from start to finish. Whether you operate a DOT-regulated fleet, a single-driver owner-operator program, or a non-regulated workplace, we build and run your program so your team can stay focused on operations.
We support compliance managers and owner-operators with structured, scalable solutions built for small businesses, growing fleets, and large multi-site employers across Colorado and nationwide.
Understanding the basics
What Is a C/TPA and Why Does Your Business Need One?
A C/TPA (Consortium/Third Party Administrator) refers to two related but distinct services. A consortium pools covered employees from multiple companies into a single random testing program, allowing employers to meet random selection requirements without running their own standalone program. A Third Party Administrator manages the broader drug and alcohol testing program on your behalf, covering result reporting, MRO activity, collection coordination, recordkeeping, and compliance documentation. Some providers offer only one of these services. PROCOM provides both for DOT-regulated and non-DOT employers.
A consortium pools covered employees from multiple companies into a single random testing program. This is particularly valuable for owner-operators and small businesses that the DOT considers too small to run statistically valid random selections on their own. Additionally, by pooling into a shared program, every employer in the group meets federal minimum testing rates without the overhead of running a standalone program.
For non-DOT employers, a C/TPA provides the same structured oversight without a regulatory mandate. PROCOM builds and manages both program types with the same level of compliance discipline.
Is this the right service for you?
Who Needs a DOT Consortium or TPA?
Owner-Operators & Small Businesses, Single-Driver Businesses
If you hold a CDL and operate under your own DOT authority, federal regulations require you to participate in a random testing program. Owner-operators cannot run their own random selections. Joining PROCOM’s consortium satisfies this requirement at the lowest possible cost and administrative burden. Starting at $60/year.
Growing & Multi-Site Employers (5–25 Covered Employees)
Managing random selections, collection scheduling, MRO coordination, and Clearinghouse reporting internally takes significant HR time and carries real compliance risk. PROCOM takes the entire program off your team’s plate so your HR staff can focus on higher-value work. Starting at $250/year.
Large & Enterprise Employers (25+ Covered Employees)
Organizations with 25 or more employees enrolled in a random testing program qualify for enterprise membership with no annual fee. Large employers can operate their own testing pool while still benefiting significantly from PROCOM’s TPA services, including collection coordination, MRO review, result reporting, Clearinghouse compliance, and audit preparation. Competitive per-test pricing and monthly invoicing are available. $0 Annual Membership.
What we manage for your program
DOT Consortium & TPA Services That Cover Every Stage of Compliance
PROCOM manages your testing program from initial enrollment through ongoing compliance, acting as the single point of accountability between your organization, your collection sites, the lab, and your MRO. You have one contact. We handle the rest.
TPA Administration
- DOT and non-DOT policy review and program documentation
- Audit preparation and recordkeeping support
- Coordination between collection sites, labs, and MRO
- 24/7/365 urgent testing support and after-hours collections
- Supervisor and employee notifications per program requirements
- Training services for management and employees
Consortium Membership & Random Selection Management
For DOT programs, we ensure your random testing meets or exceeds the minimum rates required by your applicable modal agency, whether FMCSA, FAA, PHMSA, FRA, FTA, or USCG, distributed across quarterly selection intervals. Selection draws are managed entirely by PROCOM, and you are notified of selected employees with clear instructions on collection timing and process.
For non-DOT programs, we build custom random pools based on your industry, workforce size, and safety policy. These programs are configured at no setup cost and can be adjusted as your organization grows or as your risk profile changes.
In-House Medical Review Officer (MRO) Services
Every positive or flagged result in a DOT-regulated testing program must be reviewed and verified by a licensed Medical Review Officer before an employer can take action on it. This step confirms chain-of-custody integrity, evaluates any legitimate medical explanations for the result, and produces a legally defensible report for employer use.
PROCOM’s in-house MRO team handles this review directly, which means faster turnaround and a single point of contact when a result requires follow-up, split specimen testing, or prescription verification. You are not waiting on an external physician review to move forward.
FMCSA Drug & Alcohol Clearinghouse Compliance
The FMCSA Clearinghouse requires DOT-regulated employers to register, report drug and alcohol program violations, and query the database as part of driver management. Failing to maintain Clearinghouse compliance can result in significant civil penalties and the disqualification of drivers from safety-sensitive functions.
PROCOM handles all positive and refusal reporting to the Clearinghouse on your behalf. We also assist larger employers with annual limited queries for active drivers. Pre-employment queries for new hires are handled directly by your recruiting or HR team in the Clearinghouse portal.
Contact PROCOM and Select Your Plan
Get in touch via phone or the contact form. Our team will confirm whether your program should be set up as DOT or non-DOT, identify the correct modal agency requirements (FMCSA, PHMSA, FAA, etc.), and recommend the right plan tier based on your covered employee count.
Complete enrollment documentation
You submit enrollment paperwork that includes your program agreement, the covered employee roster, and any required policy documentation. PROCOM reviews your existing drug and alcohol policy for DOT compliance or helps you build one from scratch if you do not have one.
Employees are added to the random testing pool
Once company enrollment is complete, your covered employees are added to PROCOM's random selection pool. For non-DOT programs or for DOT employees who have tested or been enrolled in another consortium within the last 30 days, enrollment is immediate. For DOT-regulated employees who have not been recently tested or enrolled in a DOT program, a pre-employment test is required before they can enter the consortium. PROCOM will confirm which applies to your situation during the enrollment process.
PROCOM manages your program on an ongoing basis
From this point forward, PROCOM will request periodic updates to employee lists, ensure random testing is conducted at compliant levels, and send you notifications and reminders when employees are due for testing. We are happy to help authorize testing and handle all communication with the collection site, coordinate lab testing, conduct MRO review, and maintain recordkeeping. You receive clear documentation when results are returned.
Transparent pricing with no surprises
Contact PROCOM and Select Your Plan
Get in touch via phone or the contact form. Our team will confirm whether your program should be set up as DOT or non-DOT, identify the correct modal agency requirements (FMCSA, PHMSA, FAA, etc.), and recommend the right plan tier based on your covered employee count.
DOT-Regulated Industries
Trucking & Transportation (FMCSA), Pipeline & Hazardous Materials (PHMSA), Aviation (FAA), Railroad (FRA), Maritime (USCG), Public Transit (FTA)
Non-DOT Industries
Oil & Gas / Energy, Healthcare & Medical Facilities, Construction & Heavy Equipment, Public Entities — Schools, Cities & Counties, Drug Rehabilitation Facilities, Manufacturing & Warehousing
Not sure whether your workforce falls under DOT or non-DOT requirements? Contact PROCOM, and we will walk you through the determination based on your business type, the roles involved, and the applicable modal agency.
Transparent pricing with no surprises
Consortium Membership Plans
All membership tiers include random selection management, compliance administration, recordkeeping oversight, and access to PROCOM’s nationwide network of over 22,000 certified collection sites. Testing fees apply only when a test is required. There are no per-selection fees or hidden program charges.
Individual membership per calendar year. Drug test: $75. Alcohol test: $50.
Company membership per calendar year. Same per-test fees apply. Contact us for full plan details.
Enterprise membership. Competitive per-test pricing. Monthly invoicing available. Custom quote on request.
TRUSTED BY SAFETY MANAGERS AND OPERATIONS TEAMS ACROSS THE U.S.
Your Centralized Partner for Drug Testing Program Oversight
PROCOM serves as a single point of accountability for employers managing complex drug and alcohol testing requirements. Our TPA model replaces fragmented coordination between labs, collection sites, and supervisors with structured oversight, direct communication, and documented chain-of-custody integrity at every stage.
One Contact. Full Accountability.
When something requires attention, whether it is a flagged result, an approaching audit, or an after-hours testing need, you have one number to call. PROCOM coordinates everything on the back end so you are never chasing multiple vendors or waiting on handoffs between providers.
Physical Locations Across Colorado
With offices in Pueblo, Grand Junction, and Glenwood Springs, PROCOM provides local support and direct collection capabilities in regions where most national TPAs rely entirely on third-party collection networks. This matters when your workforce is in western Colorado or the Southern Front Range, and you need a partner who understands the geography.
Professional
Knowledgeable
Local
Approachable
We’re the Third Party Administrator Businesses Can Trust
The PROCOM Promise — Be Your Partner in Compliance
Nationwide Collection
Network
Access to over 22,000 certified collection sites nationwide means your program can cover employees wherever they operate. Digital authorization and electronic chain of custody reduce processing errors and accelerate the turnaround of results for multi-site employers with distributed workforces.
Non-DOT Programs at No Setup Cost
Custom non-DOT consortium programs are built and configured by PROCOM at no charge. Whether you need a standard random pool, an industry-specific panel configuration, or a program built around a particular compliance framework, setup is included in the service.
Streamlined Administration
With PROCOM managing your program, you operate through one centralized compliance partner. We coordinate vendor communication, reporting, and documentation, and provide monthly program oversight and clear recordkeeping to support consistent audit readiness year-round.
Advanced Technology
Digital authorization, real-time result tracking, and secure recordkeeping give you clear visibility into your program at every stage. No manual paperwork chasing, no waiting on faxed results, and no gaps in documentation when it matters most.
Other Businesses See the PROCOM Path to Success
Read About Their Experiences in These Five-Star Reviews
Common questions about TPA & consortium services
Frequently Asked Questions
Clear answers about Third-Party Administrator services, DOT and non-DOT drug testing consortia, and how PROCOM keeps your organization compliant with federal and industry requirements.
What is a TPA, and what services does PROCOM provide?
A Third-Party Administrator manages your drug and alcohol testing program on your behalf, ensuring compliance with DOT regulations, jobsite requirements, and/or your internal workplace policy. PROCOM’s TPA services include:
- Consortium enrollment and random selection management
- Nationwide DOT-certified collection site access (22,000+ sites)
- In-house MRO review for flagged and positive results
- FMCSA Clearinghouse compliance support
- Compliance recordkeeping and audit preparation
- 24/7/365 urgent and after-hours testing support
- DOT policy review and supervisor training coordination
PROCOM cannot make reasonable-suspicion determinations, remove employees from duty, or serve as the primary recipient of results, but we guide your team through each of those steps.
What is a DOT drug testing consortium?
A DOT consortium pools covered employees from multiple companies into a single random testing program. This allows owner-operators and small employers to meet federal minimum random testing rates without the administrative and statistical burden of running their own standalone program. PROCOM manages all selection draws, collection notifications, and rate tracking for every employer in the pool.
How often are random drug tests required under DOT regulations?
Random testing rates are set annually by each DOT modal agency and vary by division. PROCOM ensures your program meets or exceeds the minimum rates required by your applicable agency throughout the year. Selection draws are distributed across quarterly intervals and managed entirely by PROCOM, with notifications sent to employers and employees when a draw occurs. For non-DOT programs, selection frequencies are customised based on your industry, workforce size, and safety policy.
What happens when a drug test comes back positive?
When a DOT-regulated test returns a positive result, the Medical Review Officer reviews the result before notifying the employer. The MRO confirms chain-of-custody integrity, contacts the employee to rule out any legitimate medical explanation, and provides a verified result report. PROCOM’s in-house MRO team handles this step directly, accelerating turnaround and providing a single point of contact throughout the review process.
Once a verified positive result is reported, DOT regulations require the employer to immediately remove the employee from safety-sensitive duties until the return-to-duty process is complete. PROCOM can guide you through the steps involved, including the required follow-up testing and the substance-abuse professional evaluation process.
What is an MRO, and why is it required?
A Medical Review Officer is a licensed physician who reviews flagged or positive drug test results before an employer is notified. This step is required for all DOT testing. The MRO verifies the chain of custody, reviews any legitimate medical explanations, and provides a legally defensible result report. PROCOM’s in-house MRO team handles this review directly, which means faster turnaround and no third-party delays when results require action.
Do I need a TPA as an owner-operator?
Yes. DOT regulations require owner-operators with a CDL who operate under their own authority to participate in a random drug and alcohol testing program. Because you have only one covered employee (yourself), you cannot run your own statistically valid random selection. Joining PROCOM’s consortium satisfies this requirement. Membership starts at $60 per calendar year, with per-test fees applying only when a test is drawn.
How does a non-DOT drug testing program work?
Non-DOT programs follow the same general structure as DOT programs but are governed by your company’s internal policy rather than federal regulation. PROCOM builds custom non-DOT programs that include panel configuration, random selection management, MRO review, and recordkeeping. Setup is provided at no charge. Non-DOT programs are common in oil and gas, healthcare, construction, and other safety-sensitive industries where employers want structured testing without a federal mandate.
Which industries do you serve?
PROCOM manages programs for DOT-regulated employers across FMCSA, PHMSA, FAA, FRA, FTA, and USCG programs, as well as non-DOT employers in oil and gas, healthcare, construction, public entities, manufacturing, and drug rehabilitation. If you are unsure whether your workforce falls under DOT requirements, contact us, and we will walk you through the determination.
Do you help with FMCSA Clearinghouse compliance?
Yes. PROCOM handles all positive and refusal reporting to the Clearinghouse on your behalf. We also assist larger employers with annual limited queries for active drivers. Pre-employment queries for new hires are handled directly by your recruiting or HR team in the Clearinghouse portal. PROCOM does not conduct pre-employment queries.
How long does enrollment take?
Most employers are enrolled and active in the program within a few business days. Owner-operators and small accounts with straightforward requirements are often processed the same day or the next day. Larger accounts that require policy review or custom program configuration may take a few additional days. Contact PROCOM to get an accurate timeline based on your specific situation.