take program administration burdens off of your hands
Streamlined TPA & Consortium Services for DOT Compliance
Ensure your workplace meets DOT and non-DOT drug and alcohol testing requirements with PROCOM’s Third Party Administrator (TPA) and consortium services. Our team handles every step, from program setup and random selection management to recordkeeping and reporting, so you can stay focused on running your business. We provide customized solutions for small companies, large fleets, and owner-operators, making compliance simple, efficient, and stress-free.
Value-Added Services We Bring to Your Testing Program
Value-Added Services That Strengthen Your Drug Testing Program
When it comes to maintaining a safe, compliant workplace, having the right Third Party Administrator (TPA) and consortium support makes all the difference. At PROCOM, we provide customized consortium TPA services designed to help businesses of all sizes manage their drug and alcohol testing programs with confidence. Whether you need DOT-compliant solutions or tailored programs for non-regulated environments, our team ensures seamless integration so your testing process is efficient, accurate, and stress-free.
TPA Services
Managing a drug and alcohol testing program can be complex, especially when compliance with federal regulations is on the line. Partnering with PROCOM as your Third Party Administrator (TPA) gives you an experienced partner to oversee every detail, helping keep your workforce safe and your business compliant. Acting as an extension of your HR or safety department, we coordinate every aspect of your testing program so you can focus on running your business.
Consortium / Random Selections
For many employers, especially those with smaller teams or limited DOT-regulated employees, joining a drug testing consortium is the most efficient way to maintain compliance and safety. A consortium pools employees from multiple companies into one random testing pool, streamlining the process and reducing costs. Whether you need DOT or non-DOT random selections, PROCOM ensures your program is fully compliant and designed to protect your workplace from dangerous substance abuse.
MRO Services
A Medical Review Officer (MRO) plays a critical role in ensuring the credibility and accuracy of test results. Required for DOT-regulated testing and highly recommended for non-regulated programs, MROs provide expert review, interpretation, and guidance on results. PROCOM offers in-house MRO services, giving you direct access to certified professionals who understand your compliance needs and can provide fast, reliable answers when testing issues arise.
Good Things Happen to Our TPA Clients
Your Single Source of Drug Testing Issue Resolution
When benefits that far outweigh any risks, it makes sense to partner with a TPA like PROCOM. We’ve refined a customer service model over the years which minimizes the burden on employers and provides ample reminders when action is needed.
Streamlined Administration
With PROCOM's integrated testing and administration, you have a single issue resolution point. We coordinate with service providers and send you a consolidated monthly invoice for your drug testing, covering payments to collection sites and labs.
Reliable and Efficient Testing
PROCOM is part of a testing network of 12,000 U.S. providers. Testing at all of our in-network sites can be arranged digitally, using electronic authorization and chain of custody forms to minimize errors and delays associated with paper forms.
Professional
Knowledgeable
Local
Approachable
We’re the Third Party Administrator Businesses Can Trust
The PROCOM Promise — Be Your Partner in Compliance
Nationwide
Network
PROCOM’s extensive network of certified testing facilities across the country ensures convenient access to testing locations, making it easier for your employees to comply with testing requirements without significant disruption to their schedules.
Advanced
Technology
High Standards of Service
We prioritize accuracy, confidentiality, and professionalism in all our services. PROCOM’s commitment to high standards ensures reliable results and builds trust with both employers and employees.
Comprehensive
Support
From initial setup to ongoing management, PROCOM provides end-to-end support. Our dedicated team is available to assist with any questions or issues, ensuring smooth operation and quick resolution of any challenges that arise.
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Frequently Asked Questions About TPAs and Consortiums for Drug Screening
Get clear answers about Third-Party Administrator (TPA) services, DOT and non-DOT drug testing consortia, and how PROCOM keeps your business compliant with federal and industry regulations.
What is a TPA and what services do you provide?
A Third-Party Administrator (TPA) manages your drug and alcohol testing program so you can stay compliant and keep employees safe. At PROCOM, we handle everything from DOT drug testing and non-DOT drug testing to policy support and training. Our services include:
Random selections and consortium management
Nationwide DOT-certified collection sites
Fast MRO turnaround for negative results
24/7/365 urgent testing support
Company policy review (DOT) and audit preparation
Employee and supervisor training
While we cannot make reasonable suspicion determinations, remove employees from duty, or serve as the primary recipient of results, we can guide you through those steps to ensure full compliance.
Which industries do you serve?
We provide drug and alcohol testing solutions for a wide range of industries, including:
Trucking & Transportation (FMCSA compliance)
Public Entities – schools, cities, counties, state agencies
Healthcare
Aviation
Oil & Gas
Maritime
Railroads
Whether you operate in a DOT-regulated environment or run a non-DOT workplace, we can build a program tailored to your industry’s unique requirements.
How does a drug testing consortium work?
A consortium is an association of companies or employers who combine employees into a single random testing pool. This is especially useful for owner-operators or small businesses that the DOT considers too small to run their own random selections.
We manage all DOT programs and can also create custom non-DOT programs free of charge to meet your workplace safety goals. By pooling employees together, you meet compliance requirements more affordably and efficiently.
How often should we run random drug tests?
Most clients choose monthly or quarterly random selections. For DOT-regulated employers, federal guidelines require:
50% of eligible employees tested for drugs annually
10% tested for alcohol annually
These are typically scheduled in quarterly intervals.
For non-DOT programs, we can set custom testing frequencies based on your company’s safety-sensitive positions and workplace policies.
Do you help with FMCSA Clearinghouse compliance?
Yes. We support FMCSA Clearinghouse compliance, including policy guidance and program management. While we do not run the initial query for new hires (we recommend your recruiting team handles that), we assist with ongoing compliance and recordkeeping so you remain in good standing.
What is an MRO and why is it important?
A Medical Review Officer (MRO) is a licensed physician who reviews and verifies drug test results to ensure they are accurate, valid, and legally defensible. MROs:
Confirm the chain of custody was followed
Review positive or abnormal results to rule out legitimate medical reasons
Provide employers with legally sound reports for compliance purposes
At PROCOM, our in-house MRO team ensures faster turnaround and priority attention when testing issues arise.